Privacy Policy for Flinders Hearth Furnishings
At Flinders Hearth Furnishings, we are committed to protecting the privacy and security of the personal information we collect from our website visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with Australian privacy principles and the General Data Protection Regulation (GDPR) standards.
1. Information We Collect
We collect various types of information to provide and improve our services related to custom office desk fabrication, ergonomic chair design, modular office systems, reception area fit-outs, acoustic panels, office storage solutions, and commercial joinery.
- Personal Identifiable Information (PII): This includes information you voluntarily provide to us when you inquire about our services, place an order, or subscribe to our communications. This may include your name, company name, address, email address, phone number, and payment details.
- Usage Data: We automatically collect information on how our website is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
2. How We Use Your Information
Flinders Hearth Furnishings uses the collected data for various purposes:
- To provide and maintain our services.
- To process your orders and manage your accounts.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our site when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our site and services.
- To monitor the usage of our site.
- To detect, prevent and address technical issues.
- To send you marketing and promotional communications that may be of interest to you, based on your consent where required.
3. Disclosure of Your Information
We may share your personal information in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our site ("Service Providers"), to provide the site on our behalf, to perform site-related services or to assist us in analysing how our site is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transactions: If Flinders Hearth Furnishings is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: Flinders Hearth Furnishings may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of Flinders Hearth Furnishings; prevent or investigate possible wrongdoing in connection with the site; protect the personal safety of users of the site or the public; protect against legal liability.
4. Security of Your Data
The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We utilize secure servers and advanced encryption technologies to protect your data during transmission and storage. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Your Data Protection Rights
In accordance with applicable privacy laws, including the GDPR, you have certain rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
6. Links to Other Sites
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our site does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our site, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Mail: Flinders Hearth Furnishings, 1290 Harbour Esplanade, Unit 4B, Docklands, VIC, 3008, Australia